As an organization, we value honesty, trust and integrity above all else – consequently, our people are hard-core professionals, dedicated to furthering thesevalues and ensuring customer satisfaction.

The work culture at PATEL is based on the belief that for 100 per cent productivity there has to be a healthy balance between work and family life. Needless to say, just as customer satisfaction holds top priority, we equally prioritize and guarantee employee satisfaction.

Every employee has individual Key Result Areas (KRAs) that act as drivers for motivation and productivity. We employ a fair and objective process of annual performance appraisal and reward those employees who set and exhibit high standards of performance and excellence.

We work to ensure a strong and healthy organization growth by creating a climate of excellence, where individuals at every level have the skills and the motivation to achieve organizational goals and objectives.

We also emphasize continuous development of all staff members through investment in training programmes. Our employee-growth programmes range from customer relationship management and managerial development to service excellence and behavioral programmes.