Prompt, reliable and cost-effective services tailored to suit client requirements, are the main drivers of Patel Roadways’ operational model. A large fleet of trucks, a wide network and trained human resources at every station fuel the reliable, safe and timely delivery of goods. Additionally, the Company’s highly customized service solutions ensure that every customer gets exactly what he asks for.
With service delivery covering 478 locations in India and guaranteed daily dispatches on 65 routes, Patel Roadways’ reach extends to every location in India, no matter how remote. The Company guarantees a faster, safer load movement through scheduled dispatches and customers have a window of next day to nine days delivery schedule to choose from. Furthermore, Patel Roadways also has a facility for containerized movement of high value cargo.
In-city booking and delivery offices in all cities and major towns ensure convenient and quick client service, while the user-friendly online Track-n-Trace system enables customers to confirm the status of their goods with ease. The newly introduced advanced Vehicle Tracking System (VTS) goes a step ahead and provides real time data on vehicle location and its movement, thereby delivering accurate information to the customers”.
Patel Roadways provides 3 major categories of service solutions- Patel Retail, Patel FTL and Patel Sundry (LTL).